Privacy Policy of OnGrid Protocol

Your privacy is important to OnGrid Protocol. Our Privacy Policy covers how we collect, use, disclose, transfer, and store your information and customized user data. We strive to make our policy straightforward and easy to understand. If you do not accept the content of the following terms, we are unable to provide our services to you.

Please take a few minutes to review the details of our privacy practices below. By using the websites, mobile applications, or other services of OnGrid Protocol (hereinafter referred to as “OGP Service“ or “Service“), you acknowledge and agree that you have consented to the collection, use, disclosure, transfer, and storage practices set out in this Privacy Policy. Particularly, if you are under 18 years old, you should read these terms under the guidance of your parent or legal guardian, and you shall use OnGrid Protocol only after your guardian agrees to these terms.

1. Definitions

1.1 “OnGrid Protocol Service“: refers to the legal entity that develops and provides the OnGrid Protocol products and services, hereinafter referred to as “OGP“, “we“, “us“ or “our“

1.2 “Personal Information“ refers to all kinds of information recorded by electronic or other means that can identify the identity of a specific individual or reflect the activities of a specific individual independently or in combination with other information

1.3 “Non-Personal Information“: efers to processed anonymous user information that cannot identify specific individuals and cannot be recovered, such as data that does not allow direct association with any specific individual.

1.4 “Cookie“: refers to a small data file stored on your device. Most Internet browsers automatically accept cookies. We use information collected from cookies to improve user experience and the overall quality of our service.

1.5 “Clear GIFs“: (also known as “Web Beacons“) are transparent graphic images placed on our site, often used in combination with Cookies to help us understand how visitors interact with our service.

1.6 “DePIN Data“: refers to information collected from decentralized physical infrastructure (DePIN) devices, including but not limited to energy data, device status, verification records, and other related operational data.

1.7 “Blockchain Data“: Public information recorded on the blockchain related to your account, transactions, node operations, and other network activities.

2. Our Policy on Non-Personal Information

We may collect Non-Personal Information, which is collected, used, transferred, disclosed, and stored for several purposes, including improving our service and understanding user needs.

2.1 Cookies

By using the Service, you represent and warrant that:

  • 2.1.1 Uses: We use Cookies to store user preferences, track service usage, and understand user interests to enhance service quality.
  • 2.1.2 Essential Cookies: Some Cookies are necessary for certain functionalities of the Service. Without these, certain features might not work as intended.
  • 2.1.3 Third-Party Cookies: We also use functional Cookies and third-party Cookies for analysis and marketing purposes.
  • 2.1.4 Managing Cookies: You can deactivate Cookies through your browser settings, but this may affect service functionality.
  • 2.1.5 Cookie Data Linking: Information collected by Cookies may be linked with other data we collect to improve our Services.

2.2 Clear GIFs

We may use third-party advertising companies to serve ads when you visit our service. These companies may use Clear GIFs along with Cookies to measure advertising effectiveness. The data collected via Clear GIFs is generally not personally identifiable unless you interact directly with an advertisement or communication.

2.3 Account Security

  • 2.3.1 Data Collection: When accessing our Service via a website or mobile application, we may automatically collect device-related information such as device type, operating system, browser identifiers, and more. quality.
  • 2.3.2 Purpose: This information helps us understand usage habits, optimize the Service for various devices, locate errors, and improve loading speeds and overall performance.

2.4 Log Data

We may automatically record information about how you interact with our Service (referred to as “Log Data“), including IP addresses, dates, times of interactions, and pages visited. Log Data is used to administer and provide access to the Service and is stored securely under OnGrid Protocol’s control.

3. Our Policy on Personal Information

When using the Service, we collect and handle Personal Information with utmost care and in compliance with applicable privacy laws and regulations.

3.1 Collection

When you use certain features of the OnGrid Protocol Service, we may require you to provide Personal Information necessary for the Service to function properly. This can include data for account creation, support queries, or market research participation.

3.2 Storage

Your Personal Information is encrypted and securely stored using industry-standard practices and in accordance with applicable laws.

3.3 Use

  • 3.3.1 Verification & Compliance: We may collect Personal Information to verify your identity, especially if you operate a node or engage in transactions requiring compliance with regulations.
  • 3.3.2 Communication: If you request contact through a specific medium, we may use your Personal Information to communicate with you effectively.
  • 3.3.3 Market Research: Participation in market research may require additional information such as wallet addresses, transaction histories, or blockchain activity.
  • 3.3.4 Support Correspondence: Correspondence with customer support may be collected to build a public knowledge base, paraphrased in FAQs.
  • 3.3.5 Consent-Based Use: For services requiring personal data not covered here, we will seek your prior consent.

3.4 Transfer

Generally, OnGrid Protocol will not transfer your Personal Information to third parties, except:

  • In a merger, acquisition, or sale of assets where your data may be part of the transferred assets.
  • As required by law, regulation, or legal process.

3.5 Deletion

  • 3.5.1 Rights: You can request deletion of your Personal Information except under circumstances such as legal obligations, unresolved transactions, or pending disputes.
  • 3.5.2 Process: To delete your Personal Information, contact [support@ongridprotocol.com]. We will process your request in accordance with applicable laws after verifying your identity.

3.6 Disclosure

  • 3.6.1 Law Enforcement: We may disclose Personal Information to law enforcement to prevent, detect, or investigate criminal activity.
  • 3.6.2 Regulatory Compliance: When necessary, we may disclose registration or compliance-related Personal Information to relevant authorities.
  • 3.6.3 Public Data: If you participate in network governance or achieve milestones, we may publish limited information such as node identifiers and energy statistics, as per network rules.

4. Our Policy on DePIN Data and Blockchain Data

DePIN Data and Blockchain Data are integral components of the OnGrid Protocol network, requiring specific handling and transparency in their collection and use.

4.1 Collection

We collect DePIN Data when you operate an OnGrid Protocol node, including energy production, device status, and verification records essential for network operations. Blockchain Data is recorded publicly as part of network transactions.

4.2 Storage, Retention, and Deletion

  • 4.2.1 DePIN Data: Stored securely on our servers and the blockchain network as required for operational integrity and verification.
  • 4.2.2 Blockchain Data: Permanently recorded on the public blockchain network and cannot be deleted due to the immutable nature of blockchain technology.

4.3 Use, Transfer, and Sharing

We use DePIN Data and Blockchain Data solely to operate the OnGrid Protocol network, verify energy data, calculate rewards, and enhance network security. This data may be publicly visible on the blockchain as part of normal operations. We do not use this data for purposes beyond network operations and service improvements.

5. Compliance with Laws in Other Jurisdictions

If you reside in another country or jurisdiction, we will make our best effort to allow you to exercise your rights under your local data privacy legislation, provided it does not conflict with applicable laws governing OnGrid Protocol. Please email [support@ongridprotocol.com] to exercise your rights.

6. Enforcement

We regularly review compliance with this Privacy Policy. If you submit a formal complaint, we will contact you and endeavor to resolve the issue promptly.

7. Changes

Our Privacy Policy may change occasionally. We will not reduce your rights under this Privacy Policy without providing explicit, advanced notice. We will post any significant privacy policy changes on this page with an updated revision date.

8. Governing Law & Dispute Resolution

We may collect Non-Personal Information, which is collected, used, transferred, disclosed, and stored for several purposes, including improving our service and understanding user needs.

8.1 Governing Law

We may collect Non-Personal Information, which is collected, used, transferred, disclosed, and stored for several purposes, including improving our service and understanding user needs.

8.2 Dispute Resolution

  • 8.2.1 Resolution Process: Except as otherwise agreed between you and OnGrid Protocol, any claim or controversy arising out of or relating to this Privacy Policy shall be settled by appropriate legal means.
  • 8.2.2 Class-Action Waiver: You agree to resolve disputes through individual legal action and waive the right to participate in class-action lawsuits.
  • 8.2.3 Jurisdiction: Unless agreed otherwise, disputes shall be under the jurisdiction of courts in [Applicable Jurisdiction]. OnGrid Protocol is not liable for legal fees or costs incurred before receiving complete notification of a claim.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us: Email: info@ongridprotocol.com

By using OnGrid Protocol’s Services, you consent to this Privacy Policy.